Introduction
Nepal SBI Bank Ltd. is a subsidiary of
State Bank of India which has 55 percent of ownership and rest is held by a
local partner viz. Employee Provident Fund (15%) and general public (30%). In
terms of the Technical Services Agreement between SBI and the NSBL, the former
provides management support to the bank through its expatriate officers
including Managing Director who is also the CEO of the Bank. Central Management
Committee (CENMAC) consisting of the Managing Director, Chief Operating
Officer, Chief Financial Officer and Chief Credit Officer oversee the overall
banking operations in the Bank. The Bank was established in July 1993 & is
now having 538 Nepalese employees working in 56 branches, 6 extension counters,
3 Regional Offices & the Corporate Office.
State Bank of India (SBl), with a 200 year history, is the largest commercial
bank in India in terms of assets, deposits, profits, branches, customers and
employees. The Government of India is the single largest shareholder of this
Fortune 500 entity with 61.58% ownership. SBl is ranked 60th in the list of Top
1000 Banks in the world by “The Banker” in July 2012.
The origins of State Bank of India date back to 1806 when the Bank of Calcutta
(later called the Bank of Bengal) was established. In 1921, the Bank of Bengal
and two other banks (Bank of Madras and Bank of Bombay) were amalgamated to
form the Imperial Bank of India. In 1955, the Reserve Bank of India acquired
the controlling interests of the Imperial Bank of India and SBI was created by
an act of Parliament to succeed the Imperial Bank of India.
The SBI group, consists of SBl and five associate banks. The group has an
extensive network, with over 20000 plus branches in India and another 173
offices in 34 countries across the world. As of 31st March 2012, the group had
assets worth USD 359 billion, deposits of USD 278 billion and capital &
reserves in excess of USD 20.88 billion. The group commands over 22% share of
the domestic Indian banking market.
SBl's non- banking subsidiaries / Joint ventures are market leaders in their
respective areas and provide wide ranging services, which include life
insurance, merchant banking, mutual funds, credit cards, factoring services,
security trading and primary dealership, making the SBl Group a truly large
financial supermarket and India's financial icon. SBI has arrangements with
over 1500 various international / local banks to exchange financial messages
through SWIFT in all business centers of the world to facilitate trade related
banking business, reinforced by dedicated and highly skilled teams of
professionals.
Vision and Mission
To be a state of the art, customer centric, values driven and
professionally managed bank; committed to high standards of good corporate
governance practices; perpetual enhancement of the wealth of all stakeholders
and the society.
Over the years, we have grown larger and stronger - in terms of business, geography and resources. This has been achieved by relying on the fundamentals of customer service of top order. Our achievements have come through quality, consistency and transparency of capital base, sound liquidity, a robust risk management framework coupled with the practice of good corporate governance and above all, the tireless focus on customer satisfaction.
The Bank’s mission is to provide one stop solutions to all the banking needs for the customer through a highly motivated professional and efficient human resource pool. Promoting sustainable business growth by providing High quality customer service, customer care and ensuring efficient use of Information Technology in a cost efficient manner. Meeting the expectations of all stakeholders through transparent, true and fair disclosures and responsive management, practices/principles. Strive to fulfill corporate social responsibility in Nepal with emphasis to growth in business.
Over the years, we have grown larger and stronger - in terms of business, geography and resources. This has been achieved by relying on the fundamentals of customer service of top order. Our achievements have come through quality, consistency and transparency of capital base, sound liquidity, a robust risk management framework coupled with the practice of good corporate governance and above all, the tireless focus on customer satisfaction.
The Bank’s mission is to provide one stop solutions to all the banking needs for the customer through a highly motivated professional and efficient human resource pool. Promoting sustainable business growth by providing High quality customer service, customer care and ensuring efficient use of Information Technology in a cost efficient manner. Meeting the expectations of all stakeholders through transparent, true and fair disclosures and responsive management, practices/principles. Strive to fulfill corporate social responsibility in Nepal with emphasis to growth in business.
Aspiration
To be the most trusted and preferred banking utility/financial service provider in Nepal.
Commitment
First in customer satisfaction
